Your Business is better when you use...
Software, Systems, and Training
I developed these 3 principles over decades working in private and public employment, while working in Federal, State, and Private Organisations. Every time I worked with a new company, I would find often all 3 being done the wrong way in the business.
Without the correct Software, Systems, and Training, every business was leaving money on the table and wasting huge amounts of time.
There was always lots of reasons why they did this, however, it was usually due to:
- Old software not meeting their needs
- Slow and dated work practices
- No up to date systems, checklists or how-to guides
- A lack of training for themselves and their employees.
Do you know, nearly every time it only took a few, quick, easy changes to lead to greater productivity, hours and even weeks of time saved and a more profitable company.
What About Your Business
Are you as productive as you can possibly be, with the best and most up to date software, great systems where everyone knows what to do, and the best training available?
If you can't say yes or aren't even sure about what the question is really about, I'm giving you the opportunity to find out how easily changes can be made for your business!
Book a call with me and be productive, profitable and a time-saver!
You Need a Faster WordPress Site
WP Optimiser Review
WP Optimiser is an is an amazing plugin and I recommend you get this whilst you can get early bird pricing.
This is an easy way to make your site faster for your visitors and keep them on it.
No one wants to wait seconds to load a site and you will lose visitors when this happens. This plugin works on 6 different issues to optimise your site and keep people reading your content.
You need WP Optimiser,because it does it for you. WP Optimiser is perfect for Business Automation and keeping your website quick to load.
The team who created this know what they are doing, are absolutely committed to quality products and customer support. Not only does this work brilliantly, if you have any issues, you WILL get support.
So what's this all about? Why do you need to speed up your WordPress site?
Because GOOGLE is going to push your website down on rankings if it's slow to load on mobile. It's bad enough your site is slow to load on the PC but on a mobile, no one wants to wait 20 seconds for it to slow.
Why You Need a Faster Site
Everyone knows Wordpress sites are usually slow…
And everyone tries to find ways to make them faster using a plugin.
What you might not know is that most optimisation plugins only do HALF A JOB...
You need to optimise your site to get higher rankings, lower bounce rates, have better conversions and most importantly, a better experience for your visitors.
In WordPress every time a page is loaded, all the extra “stuff” from your themes, plugins, database and, of course, your images, takes a lot of time to load.
I don’t know about you, but I often forget to optimise the size of my images, so it ends up making my page up to 10 times slower to load. Then it’s a lot of work to go through and fix it all up, and then I forget to do it again.
So your site is slowed down by lots of stuff you really don’t know much about, and it keeps on getting slower as you put more on it.
Did you know if your page takes 3 seconds to load, you lose 50% of your visitors? What’s more shocking is, if it takes 20 seconds to load, you lose 95% of them!! You have an enormous problem!
Here's How to Make Your Site Faster!
CURRENT OPTIMISATION PRODUCTS SUCK
Most current WordPress optimisation products use a cache, optimise your database or mess with Java or CSS, which can break your site in the process, leaving you trying to figure out how to fix it. Your visitors can’t even see your page when this happens.
I reckon about 95% of these products don't do anything about your site graphics, which slows down your site a lot of the time, and the ones who do this, charge a lot of money!
WP Optimiser combines quick fixes and diagnostics to help you fix your speed issues and does it for the 6 biggest site speed issues. Most others charge more and cover 2.
These Are The Site Speed Issues WP Optimiser Helps You Solve
Problem #1 – Hosting
Poor Global Connectivity Slows Down Your Site
FIXED - WP Optimiser diagnoses hosting connectivity issues in real time
Problem #4 - Un-Optimized GFX
Kills load speed & eat bandwidth
F|XED - WP Optimiser does lossless auto optimisation of site graphics
Problem #2 – Server
Poor Config & Inadequate Hosting Plans Cause Issues
FIXED - WP Optimiser diagnoses server config issues in real time
Problem #5 - Bloated Databases
Thrashes Your Server's Processor
FIXED - WP Optimiser does an advanced junk clean-up
Problem #3 - Plugins & Themes
Causes Load Speed Issues
FIXED - WP Optimiser tests theme & plugin load speed in real time
Problem #6 - Long Pages
Kills load speed and eat more server resources
FIXED - WP Optimiser allows users to enable lazy load on any page they wish
The product is currently on sale @ 75% off and you'll find an early bird coupon on the page if you are quick.
You need WP Optimiser if you want your visitors to stay on your page, enjoy your content and buy your products. Get it now!
Your business needs automation. No matter what you do, something, and usually a lot of things, need to be automated. Automation helps make your life easier and keep your business working, without having to spend hours doing the boring, repetitive work.
I've created a Facebook Group where we share and discover what can be automated. We find simple solutions to make your business more efficient and productive and it's free to join!
When you are ready to get serious about Business Automation, just click on the image and join us in the group, I can't wait to see you there!
Communicating With Your Team
I greet people I work with "How are You?". This is my first opportunity each day making sure I'm communicating with my team. I listen to the answer and find out if it’s “good, how are you” to “omg, the world is gonna end”.
You gain amazing insights into your team and find out some problems you didn’t even know exist, by listening to the answers your team share with you.
Communicating With Your Team
I always ask this it’s my opportunity to check in with my team. The tone, body language and how the reply sounds changes how you understand the answer.
Talking with your team is an essential communication skill to help us all to work better. This is how we find out how the day will go.
We can ask each other questions like:
- How is everything,
- What’s new,
- What’s changed
and the next question now can be:
- Is there a problem, and
- What’s the solution?
When I ask how are you going, the answers can be all over the place. I could get a personal response like feeling great, back hurts, my kids drive me crazy or more. I also get answers about work, this is working, I can’t figure out how to do this, this is an issue, do you know how to fix this.
I give my team the opportunity to answer the question with what helps them. It’s all about communicating and working with my team.
Have you ever talked with a teenager who’s not happy? Go ahead, ask what’s wrong and get answered with “nothing”. Parents know it’s code that something really is wrong. We have to find out what is wrong and depending on the tone and body language of the reply, just how serious it is.
Go ahead, ask what’s wrong and get answered with “nothing”. Parents know it’s code that something really is wrong. We have to find out what is wrong and depending on the tone and body language of the reply, just how serious it is.
In business, you ask what’s wrong and when you hear "nothing", you could take it as the answer. After all, we are all adults, we would say if there is an issue, right?
It’s much easier to say nothing is going wrong. You think it’s fixable, you can ask someone else to help you before you say it’s not working, you worry about the response if it’s not working, or you are flat out scared of the person asking the question. I’ve answered that way in the past for all those reasons, and more.
When I am part of a team where I feel trusted and valued, I can stop saying “nothing is wrong”. Whatever the issue is, I get advice to fix it. If I’m stumped, I ask for help. I communicate with my team what’s not working and we find solutions. I love building and creating teams with this way of working. This makes your business work.
Learning to talk with your team is so important. Figuring out what’s happening in your business and your teams is always about communication. If you don’t know, you don’t know. You think you know, but you really don’t, and when it goes majorly wrong and you start finding out ‘everyone knew’ but you, it’s so much more work to fix it.
So how does this work?
First of all, don’t say “let’s talk”. Most of your team will see it as confronting, think they are in trouble and start the whole conversation on the defensive.
How are you going, what’s new, how’s everything, is the start of a conversation where they can say as much or as little as they are comfortable with. You get to direct the conversation after you start them talking.
Take the time if they want to have a quick chat about the weekend, family, sports or anything interesting. Let them feel relaxed so an open conversation can start.
You are building relationships with your team so giving your time to listen to them builds a stronger, better relationship.
Your team knows you are interested and you will build trust. When you each trust, more gets done. Productivity increases, solutions happen and mistakes are notified and fixed. Your team works with you, and you are no longer alone.
Talking with your team is so important.
I’ve built several successful teams and been a part of successful teams. The big difference I’ve noticed in ‘good’ vs ‘bad’ teams is relationships. If there is a good relationship, you have the start to a great team. If your team doesn’t care what happens to someone else, if you “just do your job”, the team isn’t a team, it’s a group of people doing their own thing. If it gets in your way, it’s just the way it is.
I am a ‘communication enthusiast’. I write posts and ebooks about communication with your team, and train teams where most of the training is about how to communicate. It’s this important.
It also has to be genuine. Faking it till you make it doesn’t work with communications or relationship building. Asking how are you and not even listening to the response won’t tick a box. You won’t be building a relationship, you will be destroying it and making it harder for anyone to trust you.
I mentioned earlier about talking about personal things can be a choice your team member makes when you ask how they are going. Let them do it. If they don’t want to share personal information, this is fine also. Let them tell you their answer to your question.
How are you going might be answered with a lot of talk about business. Your team member might not be comfortable talking about their personal life. You are still communicating. Talk about what helps make them comfortable with you.
Let your team make the choice on what works for them to answer. Don’t push for personal information is they want to talk about your business. Don’t push for business information if they want to share some personal things with you. It’s all about talking with your team. Enjoy the talk, enjoy the relationship and enjoy seeing your team become stronger each time you talk together.
Your team being comfortable talking with you will allow your business to have wins and successes, be up to date with your business and have your team willingly to let you know when problems or mistakes happen. Your business success is built upon the relationship your team has with you.
If you have trouble communicating with your team, we have to speak to each other.
Book a call now. It's really easy and I promise I won't bite. I can help you, let's see how you are going.
Building Excellent Business Systems
I get it, you are busy. You don't have time to build excellent business systems because you are giving all your time to building your business.
Do you know you already have many of these systems already in place and you don't even realize it? Keep reading and I'll explain.
We are all creatures of habit. Every morning you get up, you use a system. It's what you usually do when you get out of bed. I get up, grab a glass of water, visit the bathroom and look at what my day is. I'm not a breakfast eater, and I had to devise a system so I do eat breakfast (most important meal of the day etc). I have systems in place for getting clothes ready, how I like to shower, brush my teeth and everything else I need to do to be ready to start my day. Throughout my whole day, I do things a certain way, from how I make coffee, check my phone and emails, eat meals and go to bed. Each one of these is a habit I do without even thinking, every single day.
Your business habits are exactly the same. You have a way of doing your calls, customer service, quotes, customer service, replying to emails, booking calls, and the list goes on. "Your way of doing" is your business system.
Your systems decide what, how and when jobs are done in your business. When you are the only person working on your business, keeping all your systems in your head can work fine, as long as you have a great memory.
If you don't, consider making some systems that help you get everything done.
In every business, there are:
- quarterly, and
- yearly tasks
Phew, that's a lot of things to remember.
Some of these tasks are easy to remember as you do them every day. However, have you ever forgotten to do something you do every day? I have, and just totally forgot about it. I've even started it, something came up and my mind was tricked into thinking I had finished it. It's not until the next day that you find out, oops, didn't do that.
If you forget things you do every day, so how easy is it to forget all your other tasks. It's really easy for me, as I have a rotten memory until I remember.
To protect my business, and myself, I build excellent business systems. I want systems I set up once, and know they will keep on working for my business.
Set Up Your Business System
How you set up your systems has to work for you. I am going to recommend things that can help you to start building your systems, so take what works for you, or use my ideas to find what will work for you.
These are simple solutions that don't take up a lot of your time. Remember how we talked about in the beginning that you don't have time to build systems? You don't but you do, so let me explain.
A small amount of time spent every day can build up your system to do one thing. You are already doing it, and you take a minute to start your system so instead of spending hours in one day, you can spend minutes every day until your system is finished. Then you can start on the next one.
Building Excellent Business Systems
Start with a new business habit and record what you do in a day. Write down or record as you do it, and use any of the following. On a piece of paper, a google or word doc open, Evernote, an email, recording, back of an envelope or in a journal whatever works for you. You need to record it, on something you can find later to look at.
As you think of something, add it to the list. If it's something you have to do next month, record it like this - Taxes - November. This is the quickest way of building your list of systems you need. You don't need to add in everything you do for that task, especially if you are the only one in your business right now. You just need the list.
Add to it over a week. If the envelope gets filled up, store it where you can find it and use another. You aren't going to do anything other than record what do you do. If you try to do more, you will stop doing it. Keep it Simple Systems is what you are doing. It is better if you can record it where you can access it later, like google or word docs, Evernote or in an email, as you can copy and paste it, however, if it's an issue to type it, do what work for you. Remember, this is about building your systems the way that you need it.
If you have no problems with daily tasks, start writing down any long-term systems you need to keep a track of. Start recording what has to be done every year and when and what to do each quarter or month.
Your First Excellent Business System
Your business system always has to save you time, so find the first task a system can help you with. Look over your list and see the main job you have trouble with.
Do you forget to send out a weekly newsletter, is there a monthly accounting task you need to do, have you checked your quarterly reports? Everyone's list will be different.
Try and find something that's due soon, as you want to see a result for setting up your first system. If your taxes are due in 11 months, and your accountant is chasing you for receipts this month, do the work your accountant needs first and set up your system.
If you are forgetting to do something, it's usually for a few reasons. You hate it, can't do it, it's difficult, time-consuming, boring, or you don't think it's important. There can be a lot of other reasons, but I find these are usually the main reasons. You don't have to tell me the reason, just work it out in your own mind. Why do you forget or don't do this task?
Next question has to be, does your business need it? This can be a fun exercise when you realize you don't need to do it and get rid of it. Most of the time, you do need to do it.
This is where setting up your first system will help you and your business. You had to do it before, so you know what to do. Find what you did the last time and refresh your memory. Write down the major steps, record a video so you can look at it next time, or find something via Google or YouTube that shows you how to do it. You don't have to invent the wheel, so find what will help you build your system.
Now you know what the task is, write down the major steps, record a video to look at next time, find something via Google or YouTube that shows you how to do it. You don't have to invent the wheel, it's making your system work for you.
Use a calendar system to help you to remember your system. If you use Google calendar, create a Business Calendar and you can do something similar with Outlook. Use a paper calendar, if it works for you. Spend a few minutes setting it up, and it's done, you have a reminder to do the job when it needs to be done.
Add in when tasks are due and add in the steps, links, videos etc that will let you know how to do it next time. Have it remind you to start the job when it's due. If your accountant needs all your receipts by the end of the month, set up a reminder a few days before to start gathering them. If you have to send out a newsletter every week, add the reminder in.
Your final task is to test it. Do the task and find out if it has all the information needed to get it done properly and on time. Did you record all the main steps? Was there enough time to complete the task? Did you get the result you wanted? If you answer no to any of these, then you need to make changes. If the answer is yes, then congratulations, your first system is completed.
Now you can look at the next one, and the next and the next. As each system is built, your business is stronger as everyone can do the job. As your business grows, you can give these systems to your employees, or virtual assistants and know the system works.
Building Excellent Business Systems will save your business time and money. You can be confident that tasks will be done on time, your way and the right way. As your business grows, hiring an employee or assistant won't be as stressful. Your systems can be handed to them to now look after, whilst you work on what allows your business to grow.
If you want to know more about building systems, check out this training.